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Privacy Policy

Effective Date: January 1, 2025

At StreakFam, we value your privacy and are committed to protecting the personal information of our users, especially children. In compliance with the Children's Online Privacy Protection Act (COPPA), this Privacy Policy explains the types of information we collect, how we use it, and the steps we take to safeguard your data.

We value your child's privacy and require your consent before collecting any personal information from them. Our app, StreakFam, collects the following information from your child:

  • First name (display name only)
  • Quest/chore completion data
  • Token balances and streak information
  • In-app activity and progress

We use this information to personalize your child's experience, provide progress tracking, and enable the streak and reward features.

Information We Collect

We collect two types of information from our users: Personal Information and Non-Personal Information.

a. Personal Information

Personal Information is information that identifies you, such as your email address and family member names. We collect Personal Information when you create an account or contact us for support.

b. Non-Personal Information

Non-Personal Information is information that does not identify you personally, such as your device type, operating system, and app usage data. We collect this information to improve the functionality and user experience of StreakFam.

How We Use Your Information

a. To provide and improve our services

We use your information to provide personalized content, respond to support requests, and improve the overall functionality of StreakFam.

b. To communicate with you

We use your contact information to send you magic link authentication emails, push notifications (if enabled), and occasional updates. You can opt out of non-essential communications at any time.

c. To protect our users and comply with legal obligations

We may use your information to enforce our terms of service, protect the rights and safety of our users, and comply with legal requirements and COPPA regulations.

Sharing Your Information

We do not sell, rent, or share your Personal Information with third parties without your consent or the consent of a parent or guardian for users under 13, except in the following situations:

a. Service providers

We may share your information with third-party service providers that help us operate and maintain StreakFam. These include:

  • Stripe: Payment processing for subscriptions
  • SendGrid: Email delivery for magic link authentication
  • Sentry: Error monitoring (no personal data collected)

These providers are required to protect your information and use it only for the purposes for which it was shared and in compliance with COPPA.

b. Legal requirements

We may disclose your information if required by law or to protect the rights and safety of our users or others, in compliance with COPPA regulations.

c. Business transfers

In the event of a merger, acquisition, or sale of assets, we may transfer your information to the new owner, while ensuring continued compliance with COPPA.

Data Security

We take the security of your information seriously and implement industry-standard safeguards to protect it, including:

  • Encryption in transit (HTTPS/TLS)
  • Secure database storage with access controls
  • Regular security audits

While we strive to ensure the security of your data, no method of transmission or storage is 100% secure, and we cannot guarantee its absolute security.

Data Retention, Deletion, and User Rights

User data is retained while your account is active. You can request data deletion, access, rectification, restriction of processing, and data portability at any time by contacting us at [email protected] or through the account settings in the app.

Children's Privacy

StreakFam is designed for families with children, and we take their privacy seriously. We do not knowingly collect Personal Information from children under the age of 13 without verifiable parental consent. Children do not have their own accounts - all child profiles are created and managed by verified parent accounts.

For more details, see our COPPA Compliance page.

If you believe that we have collected information from a child under 13 without proper consent, please contact us immediately so that we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, COPPA compliance, or our privacy practices, please contact us at:

Email: [email protected]

Thank you for using StreakFam, and we are committed to protecting your privacy as your family levels up together!